Change plan or cancel

Billing is under Plan & billing. Only the workspace owner can change the plan; other members see "Only the workspace owner can change the plan."

Choose or change plan. Under Plans, pick the period (2 weeks, Monthly, Quarterly or Yearly) and select Upgrade to a plan from Free, or Switch to a plan from another paid one. For Team, set Members first. The first time, Portage opens checkout and says "Thanks. Confirming your payment…" when you come back. With a plan already running, the change applies straight away and the difference is prorated.

Cancel. Select Cancel plan. Cancel your plan? says your plan stays until the end of the period, then moves to Free, and nothing is deleted. Confirm with Cancel plan, or select Keep plan. Until the period ends, Keep my plan undoes the cancellation.

Invoices and payment details. Select Invoices and payment to open the billing portal of Dodo Payments, our merchant of record.

If a payment fails. The plan shows Payment failed. You keep it for 14 days while the payment is retried; after that the workspace moves to Free.